Suggestions from a powerful person tend to be followed
Today's learning comes from another book: The Culture Code
by Daniel Coyle.
It might seem obvious at first, but I had to experience myself first to fully understand
what it means. In product-focused companies, it's not uncommon that cross-functional
teams work on a specific part of a product, effectively owning all processes and
decisions. Yet, there often is some kind of approval process that includes C-level
executives, if not the CEO themself.
A team might have put a lot of effort into a feature, including research
and data gathering, but sometimes a single comment from upper management can
lead to a lot of uncertainty, stress and last-minute changes in the end. Most
often it turns out that it wasn't even meant that way, but the suggestion is
still followed. How would you possibly disagree with your CEO, right?
Turns out, you need to be very careful with whom you ask for feedback and
powerful people need to be very careful with what they say, even if it's just a
little comment on something, because - even if you don't like it - it might
eventually be followed.